We, at One Hand Cant Clap Limited are committed to protecting your privacy and understand the importance of you knowing how your personal data is used. We value and respect the privacy of everyone who visits “Our Site”, www.onehandcantclap.co.uk and will only collect and use personal data in ways that are aligned with Our obligations and your rights under the current Data Protection Legislation.
1. Definitions In this Policy the following terms shall have the following meanings:
“Data Protection Legislation” means the UK General Data Protection Legislation (UK GDPR), the updated Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR);
“personal data” means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data, as defined by the “Data Protection Legislation”;
“We/Us/Our” means One Hand Cant Clap Limited, a private limited company registered in England and Wales under company number 4729934, whose registered address is 37a Leyton Park Road, Leyton, London, England, E10 5RJ.
3. What Is Personal Data? Personal data is defined by the Data Protection Legislation as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’. Essentially, it comprises any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
4. What Are My Rights under the Data Protection Legislation?
The right to access the personal data We hold about you. Section 10 will tell you how to do this.
The right to have your personal data rectified if it is inaccurate or incomplete. Please contact Us using the details in Section 12 to find out more.
The right to be forgotten, i.e. the right to ask Us to delete any of your personal data that We hold. Please contact Us using the details in Section 12 to find out more.
The right to restrict (i.e. limit) the processing of your personal data.
The right to object to Us using your personal data for a particular purpose or purposes.
The right to withdraw consent. This means that, if We are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
The right to data portability. This means that, if you have provided personal data to Us directly, We are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask Us for a copy of that personal data to re-use with another service or business in many cases.
Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
5. What Information Do We Ask You For and Collect? We ask you for various types of information, depending upon your use of Our Site, Our products and Our services. We may collect and hold some or all of the personal and non-personal data detailed below. We do not collect any personal data relating to children or criminal convictions and/or offences.
Users of Our Site may provide the following personal information:
Identify information – such as name, title and date of birth.
Contact information – such as email address, physical address, telephone and mobile number.
The following information may be collected when users visit Our Site and use Our services:
Profile information – such as saved preferences, interests, login details and purchase history
Technical information – such as pages visited, IP address, browser type and operating system.
Payment information – such card details and bank account numbers.
6. How Long Will You Keep My Personal Data? We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for varying specified periods in line with our internal retention policy. Once the retention period has expired, personal information will be confidentially disposed of or permanently deleted.
7. What is Your Lawful Basis For Using My Personal Data? Under the Data Protection Legislation, We must always have a lawful basis for using personal data. These are listed below:
We will use your personal data such as identity and contact information with your consent to:
communicate with you
supply you with information that you have opted-in-to, such as registering for our newsletter via Mailchimp (you may opt out at any time).
Performance of a Contract
We will use your personal information to enter into a contract with you, or to take steps prior to entering into a contract with you, such as:
managing the payment process when you purchase products from Us
in order to deliver Our services and/or physical products to you
To update you on changes to the services We offer.
Where it is necessary to protect someone’s vital interests, for example if an individual is in distress, We may refer the vulnerable individual to an organisation better equipped to provide assistance.
We may process your personal data where it is within Our legitimate interests to do so. Where this occurs, We will consider and balance any potential impact on you (positive and negative) and on your privacy rights. Such processing includes, but is not limited to:
providing and managing your access to Our Site
personalising and tailoring your experience on Our Site
Seeking your views on the services We provide
administering Our Site
administering Our business.
carrying out marketing activities, by email, telephone, text message and/or where you have previously agreed to be contacted or you are a previous client or participant so that We can share similar services We are offering (We will always provide an opportunity to opt out of these marketing communications).
We will only use your personal data for the purpose(s) for which it was originally collected unless We reasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If We do use your personal data in this way and you wish Us to explain how the new purpose is compatible with the original, please contact Us using the details in Section 12.
If We need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, We will inform you and explain the legal basis which allows Us to do so.
In some circumstances, We may process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights.
8. How and Where Do You Store or Transfer My Personal Data? We will only store your personal data within the UK or within the European Economic Area (the “EEA”). The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein. This means that your personal data will be fully protected under both the UK GDPR and the EU GDPR and/or to equivalent standards by law. Transfers of personal data to the EEA from the UK are permitted without additional safeguards.
If required, We will only transfer personal data in or to countries that are deemed to provide an adequate level of protection for personal data. For further information about adequacy decisions and adequacy regulations, please refer to the Information Commissioner’s Office.
Where required, We will use specific approved contracts which ensure the same levels of personal data protection that apply under the Data Protection Legislation. For further information, please refer to the Information Commissioner’s Office.
The security of your personal data is essential to Us, and to protect your data, We take a number of important measures, including the following:
limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where We are legally required to do so.
9. Do You Share My Personal Data? We will not share, or sell, any of your personal data with, or to, any third parties for any purposes, subject to the following exceptions:
In some limited circumstances, We may be legally required to share certain personal data, which might include yours, if We are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority. We may sometimes enter into contractual agreements with third parties to supply certain products and/or services to you. If any of your personal data is shared with a third party, We will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, Our obligations, and the third party’s obligations under the law, as described above in Part 9. If any personal data is transferred outside of the UK, We will take suitable steps in order to ensure that your personal data is treated just as safely and securely as it would be within the UK and under the Data Protection Legislation, as explained above in Section 8.
10. How Can I Access My Personal Data? If you want to know what personal data We have about you, you can ask Us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”. All subject access requests should be made in writing, using the information shown in Section 12.
12. How Do I Contact You? To contact Us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
for the attention of: The Data Protection Officer email address: email@example.com telephone number: +44 (0)208 004 8550
Legislative update – UK GDPR